Speech-to-text transcription
Capture conversations with industry leading accuracy
An accurate transcript is the foundational component to a successful quality assurance process. IRIS Insights deploys industry-leading audio intelligence models to ensure the highest level of precision in capturing and recalling conversations.
Connecting Global Conversations
IRIS breaks down global communication barriers by accurately converting speech to text across 100+ languages. From local dialects to international business conversations, we ensure every word is captured with precision and cultural context.
Industry-Leading Accuracy
Experience 92%+ transcription accuracy across supported languages and accents. Our advanced transcription model has learned from millions of hours of conversations, delivering consistently reliable transcripts that capture subtle nuances and specialized terminology.
Data Protection & Compliance
Meet regulatory requirements with intelligent transcription that automatically detects and redacts sensitive data like credit card numbers, social security information, health records, and more. Keep your conversations compliant without manual intervention.
Any Language, Anywhere.
IRIS Insights is built with industry-leading speech-to-text models, delivering accurate transcriptions in the languages you need.
Industry Leading Accuracy
Experience top-performing speech-to-text models with 93%+ average transcription accuracy, powered by 12.5M+ hours of multilingual audio for flawless, reliable conversation capture.
100+ Languages Supported
Seamless transcription across global languages and dialects with automatic language detection, ensuring accurate speech-to-text conversion regardless of the language spoken.
Real-Time Speaker Identification
Automatically identify and distinguish multiple speakers for clear conversation mapping that enhances transcript clarity and attribution.
Use Cases
See how IRIS Insights can impact your use case
Telemedicine
What if you could review every patient interaction and provide your team with real-time coaching to deliver a consistent five-star experience?
Contact Centers
What if you could make every agent a top performer, maximizing their productivity and effectiveness in closing sales and handling customer needs?
Correctional Facilities
What if you could monitor every non-privileged inmate communication to proactively detect and prevent inmate suicide and criminal activity?
Let's talk about your business.
Our team is ready to explore how IRIS can transform your business through deeper customer understanding and optimized engagements for maximum impact.